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Quality Management

Direct Automotive Products are constantly looking for ways to improve our products and services so that we can ensure customer satisfaction, we achieve this through active involvement of our partners, customers and staff, contributing to and shaping our in-house quality management system (compliant with ISO 9001 requirements).

We offer Quality, Consistency and lower cost than our competition because we work directly with the factory, not an agent, intermediary or distributor, and in order to address quality and responsible sourcing concerns we can also provide full product traceability through batch coding and serial numbering.

To further increase confidence in our products and services, within the group we have our own highly experienced Design, Research & Development, Logistics and Quality departments based in the UK and around the world, staffed by people with relevant industry knowledge and expertise, enhancing our in depth understanding of the bus and coach sector. For example our enhanced duty cycle specifications for certain Bus applications ensure that the product life cycle is longer than 'equivalent' parts from other suppliers, resulting in further cost savings and increased longevity.

 

Services & Communication

0845 680 9800

Specialist in Bus Parts and Truck Parts